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did not get plat

Posted: Sat May 09, 2015 12:35 am
by Natalia2
I purchased $50 worth of plat. Had to sign out of celtic heroes to change the apple Info in settings. After I put in my info it asked would you like to purchase 49.99 worth of plat? I clicked yes. Then it said Payment Successful.

Signed in and nothing. I turned off iPad and turned it back on. I connected to a diff WiFi network. I signed out and back in to my iTunes account. Nothing. So I need help Otm. I sent in a support ticket also. I was also wondering where my receipt is sent to. My email address? Anyways I know its the weekend...so I guess I'm screwed for the next few days. Hopefully it will go through. That would be amazing.

Anyways HELP me OTM

Re: did not get plat

Posted: Sun May 10, 2015 3:40 pm
by PurpleRain
I purchased $50 worth of plat. Had to sign out of celtic heroes to change the apple Info in settings. After I put in my info it asked would you like to purchase 49.99 worth of plat? I clicked yes. Then it said Payment Successful.

Signed in and nothing. I turned off iPad and turned it back on. I connected to a diff WiFi network. I signed out and back in to my iTunes account. Nothing. So I need help Otm. I sent in a support ticket also. I was also wondering where my receipt is sent to. My email address? Anyways I know its the weekend...so I guess I'm screwed for the next few days. Hopefully it will go through. That would be amazing.

Anyways HELP me OTM
Yes check email for the receipt of purchase. Then send a brief msg on how much like you did here with proof of purchase to [email protected]. They should get back to you shortly during the week. It is the weekend and are off.