Page 1 of 1

does securite exist?

Posted: Mon Jun 29, 2015 12:27 am
by joyce
Hi there. I been playing in celtic quite a while now but suddenly i got ban say suspicipus activity. I email support but i got no reply but instead from securite.onethumbmobile. my questions is securite ask my password which i give, is securite part of support? And i never scam ppl or this game. I been regular plat buyer too:( just sad this happen. Ty.

Re: does securite exist?

Posted: Mon Jun 29, 2015 12:37 am
by 2012Ranger
No, it is not real. I have reason to believe it is a player on Lirs server on Android, who says he can hack and ban people. I cant say his name for naming and shaming purposes -_-

Re: does securite exist?

Posted: Mon Jun 29, 2015 1:36 am
by admin
Hi no this is not real, thanks for bringing this up. If you see anything like this please mail support or make a support ticket reporting any strange emails like this.

Re: does securite exist?

Posted: Mon Jun 29, 2015 2:38 am
by joyce
To adm...but how come securite know my email? I did email support in attach my reply from securite. So i need to go faster than securite for my ban period over before he get to my account first?? Please tell me how to prevent he go faster than me which is tomorrow my ban period.ty again

Re: does securite exist?

Posted: Mon Jun 29, 2015 2:44 am
by Aileron
You should change your password immediately since you gave it away.

Re: does securite exist?

Posted: Mon Jun 29, 2015 6:46 am
by admin
Hi I'll get this investigates further for you.

Re: does securite exist?

Posted: Mon Jun 29, 2015 8:50 am
by joyce
Thank you. Adm celtic heroes. I really appreciated it.

Re: does securite exist?

Posted: Tue Jun 30, 2015 3:55 am
by joyce
Please look at my attach...its from securite.

Re: does securite exist?

Posted: Tue Jun 30, 2015 11:46 pm
by I'mdead
Please look at my attach...its from securite.
Otm staff does not have bad grammar like "securite" or "onethummobile." Then at the bottom it says security instead of the usual securite. Based on this screenshot and the bad grammar, I know for sure this is a trick.

Re: does securite exist?

Posted: Wed Jul 01, 2015 3:46 am
by joyce
Omg....i just realize it. Thank you to support, i get my account back. But i still want to know what i do to make suspicious so i will not do it again in future. And now i know, even celtic don't ask password. Dumb me:( ty again.