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Email change error

Posted: Thu Aug 27, 2015 9:22 am
by warup
hi yesterday i wanted to change my email adress and ive written down everything when i clicked send it said cant connect to server i kept trying then it said email adress wasnt changed please try again later i really need to change my email adress so can you fixthis error? by the way i tried again this morning and same problem.

Re: Email change error

Posted: Fri Aug 28, 2015 2:36 pm
by Hooligan
I am having the same problem.

Re: Email change error

Posted: Fri Aug 28, 2015 3:28 pm
by warup
yeah also im trying to reset my alts password it sais the same thing aswell.

Re: Email change error

Posted: Fri Aug 28, 2015 4:58 pm
by Muldar
Hey hero thanks for the feedback :)

Currently looking into the issue may have had something to do with our server migration haha

See if programming can figure out if anything has changed :)

Re: Email change error

Posted: Sat Aug 29, 2015 1:45 pm
by warup
still the same problem :/

Re: Email change error

Posted: Sat Aug 29, 2015 1:56 pm
by Muldar
still the same problem :/
I'll bring it up on Monday :) We don't work weekends haha I just can never leave the forums :lol:

Re: Email change error

Posted: Sun Aug 30, 2015 1:22 pm
by warup
thanks muldar haha :p so that means it will be fixed on monday?

Re: Email change error

Posted: Tue Sep 01, 2015 6:09 am
by Aileron
Defnitely caused by the server change. I, too, experience errors registering an email.

While youre at it, check NativeX as well as the server move broke it.

Re: Email change error

Posted: Tue Sep 01, 2015 10:12 am
by warup
check what? i need some serious help with this its taking agea to get fixed and i need to change my email and reset my alts password ( did i mention that reset password isnt working too )

Re: Email change error

Posted: Tue Sep 01, 2015 10:49 am
by Muldar
check what? i need some serious help with this its taking agea to get fixed and i need to change my email and reset my alts password ( did i mention that reset password isnt working too )
Team is working on it, it was caused by the server migration but will require some programming time to fix.

NativeX is working was using it myself yesterday.