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Email change error
Posted: Thu Aug 27, 2015 9:22 am
by warup
hi yesterday i wanted to change my email adress and ive written down everything when i clicked send it said cant connect to server i kept trying then it said email adress wasnt changed please try again later i really need to change my email adress so can you fixthis error? by the way i tried again this morning and same problem.
Re: Email change error
Posted: Fri Aug 28, 2015 2:36 pm
by Hooligan
I am having the same problem.
Re: Email change error
Posted: Fri Aug 28, 2015 3:28 pm
by warup
yeah also im trying to reset my alts password it sais the same thing aswell.
Re: Email change error
Posted: Fri Aug 28, 2015 4:58 pm
by Muldar
Hey hero thanks for the feedback
Currently looking into the issue may have had something to do with our server migration haha
See if programming can figure out if anything has changed

Re: Email change error
Posted: Sat Aug 29, 2015 1:45 pm
by warup
still the same problem :/
Re: Email change error
Posted: Sat Aug 29, 2015 1:56 pm
by Muldar
still the same problem :/
I'll bring it up on Monday

We don't work weekends haha I just can never leave the forums

Re: Email change error
Posted: Sun Aug 30, 2015 1:22 pm
by warup
thanks muldar haha :p so that means it will be fixed on monday?
Re: Email change error
Posted: Tue Sep 01, 2015 6:09 am
by Aileron
Defnitely caused by the server change. I, too, experience errors registering an email.
While youre at it, check NativeX as well as the server move broke it.
Re: Email change error
Posted: Tue Sep 01, 2015 10:12 am
by warup
check what? i need some serious help with this its taking agea to get fixed and i need to change my email and reset my alts password ( did i mention that reset password isnt working too )
Re: Email change error
Posted: Tue Sep 01, 2015 10:49 am
by Muldar
check what? i need some serious help with this its taking agea to get fixed and i need to change my email and reset my alts password ( did i mention that reset password isnt working too )
Team is working on it, it was caused by the server migration but will require some programming time to fix.
NativeX is working was using it myself yesterday.