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my account disabled
Posted: Sat Oct 31, 2015 12:51 am
by blasterblade1
when i am trying to login to the game it says my account is disabled i didnt do a single thing can anyone please help me...
![Sad :(](./images/smilies/icon_e_sad.gif)
Re: my account disabled
Posted: Sat Oct 31, 2015 1:20 am
by Muldar
Hey Blaster,
You will probably need to contact
[email protected] to get your account re enabled.
If you contact them with: Username, character names, plat spent etc
Off during the weekend but they will look into it on Monday for you
![Smile :)](./images/smilies/icon_e_smile.gif)
Re: my account disabled
Posted: Sat Oct 31, 2015 3:29 am
by blasterblade1
dam thank you so much muldar owe you one man thank you i will contact them as soon as i reach home
![Sad :(](./images/smilies/icon_e_sad.gif)
Re: my account disabled
Posted: Tue Nov 03, 2015 10:30 am
by blasterblade1
Re: my account disabled
Posted: Tue Nov 03, 2015 10:38 am
by Muldar
Support goes through accounts on a case by case basis.
Just make sure to contact Appeals with as much account information as you can to help them in retrieving your account
![Smile :)](./images/smilies/icon_e_smile.gif)
Re: my account disabled
Posted: Tue Nov 03, 2015 12:12 pm
by blasterblade1
Re: my account disabled
Posted: Tue Nov 03, 2015 11:14 pm
by Keri
Device banned? Or account? Because the only time your device gets banned if you do something bad more then one time
Re: my account disabled
Posted: Wed Nov 04, 2015 1:49 am
by blasterblade1
Re: my account disabled
Posted: Wed Nov 04, 2015 1:50 am
by blasterblade1
Re: my account disabled
Posted: Wed Nov 04, 2015 3:48 am
by Keri
Hmm. Support will tell you the reason