Page 1 of 2

my account disabled

Posted: Sat Oct 31, 2015 12:51 am
by blasterblade1
when i am trying to login to the game it says my account is disabled i didnt do a single thing can anyone please help me... :(

Re: my account disabled

Posted: Sat Oct 31, 2015 1:20 am
by Muldar
Hey Blaster,

You will probably need to contact [email protected] to get your account re enabled.

If you contact them with: Username, character names, plat spent etc

Off during the weekend but they will look into it on Monday for you :)

Re: my account disabled

Posted: Sat Oct 31, 2015 3:29 am
by blasterblade1
dam thank you so much muldar owe you one man thank you i will contact them as soon as i reach home :(

Re: my account disabled

Posted: Tue Nov 03, 2015 10:30 am
by blasterblade1
Some people are saying once banned you will never get account back is it true?!??? :( :( :( :cry: :cry: :cry:

Re: my account disabled

Posted: Tue Nov 03, 2015 10:38 am
by Muldar
Some people are saying once banned you will never get account back is it true?!??? :( :( :( :cry: :cry: :cry:
Support goes through accounts on a case by case basis.

Just make sure to contact Appeals with as much account information as you can to help them in retrieving your account :)

Re: my account disabled

Posted: Tue Nov 03, 2015 12:12 pm
by blasterblade1
I just gave them my username and stuff in my account and other details and i dont even know why my device is banned.. :cry: :cry: :cry:

Re: my account disabled

Posted: Tue Nov 03, 2015 11:14 pm
by Keri
Device banned? Or account? Because the only time your device gets banned if you do something bad more then one time

Re: my account disabled

Posted: Wed Nov 04, 2015 1:49 am
by blasterblade1
It says device banned but i did nothing wrong :cry: :cry: :cry:

Re: my account disabled

Posted: Wed Nov 04, 2015 1:50 am
by blasterblade1
It says device banned but i did nothing wrong :cry: :cry: :cry:

Re: my account disabled

Posted: Wed Nov 04, 2015 3:48 am
by Keri
Hmm. Support will tell you the reason