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celtic heroes support staff
Posted: Mon Nov 02, 2015 12:18 am
by Notvalid
It has been several days and countless tickets later. The problem I had was I opened 4 chests and received nothing from them and lagged out. I t said chest was opened and got nothing please help.
Re: celtic heroes support staff
Posted: Mon Nov 02, 2015 12:20 am
by KINDRED
OTM does not work over weekends. Also it will take a few days for them to respond so I would say they shall respond last as Tuesday
Re: celtic heroes support staff
Posted: Mon Nov 02, 2015 1:14 am
by Muldar
Hey Hero,
We do not work weekends (Usually on the forums though
)
Support team will be going through tickets tomorrow.
The server should prevent issues such as these, it is possible the items went straight to your inventory.
The Support team will look into your issue tomorrow
(Moved to Ask for Help)
Re: celtic heroes support staff
Posted: Sat Nov 21, 2015 11:00 am
by Jaime Lannister1
Its been 10 days since i ask for a refund for my item i have bought. I messaged support on the day it happen and still no reply.