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I forgot my password

Posted: Sun Nov 29, 2015 7:47 pm
by lokococo2
And I don't have email on it

Re: I forgot my password

Posted: Sun Nov 29, 2015 7:52 pm
by Voldemort
Send an email to [email protected] and they should be able to help you out. :)

Re: I forgot my password

Posted: Sun Nov 29, 2015 7:56 pm
by lokococo2
I did like 1 month ago and they haven't helped me

Re: I forgot my password

Posted: Sun Nov 29, 2015 8:00 pm
by Voldemort
I did like 1 month ago and they haven't helped me
Did they reply at all?

Re: I forgot my password

Posted: Sun Nov 29, 2015 8:08 pm
by lokococo2
Nop

Re: I forgot my password

Posted: Sun Nov 29, 2015 9:43 pm
by Voldemort
Nop
Since it's been over 2 weeks, try again :)

Re: I forgot my password

Posted: Sun Nov 29, 2015 11:03 pm
by lokococo2
Okay thanks

Re: I forgot my password

Posted: Mon Nov 30, 2015 11:22 am
by Muldar
Hey Loko,

Just checked the Support inbox :) They are just requiring some more details from you.

Be sure to send in:

Account Username

Account creation date (estimate)

Character names, levels and worlds on the account

Platinum purchases (values) on the account

Premium purchases (items/upgrades)

Trades on the account

Some banked items on a particular character

As it speeds up account recovery :) Hope this helps

Re: I forgot my password

Posted: Mon Nov 30, 2015 11:41 pm
by lokococo2
Ok thanks I already sent the email of all that right now hope you guys help me