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Lost account

Posted: Tue Dec 01, 2015 7:05 pm
by Deth
I can't logg on my main acc,I don't remember password,and when I try to reset it with email,it says my username or email is wrong,I wasn't playing for long time,but still remember a bit,can prove that account is mine,please contact me someone from support

Re: Lost account

Posted: Wed Dec 02, 2015 5:22 am
by Redbeard
You need to email [email protected] they will help you.

Re: Lost account

Posted: Wed Dec 02, 2015 10:26 am
by Muldar
You need to email [email protected] they will help you.
Correct :)

Try to include details such as

• Account Username
• Account creation date (estimate)
• Character names, levels and worlds on the account
• Platinum purchases (values) on the account
• Premium purchases (items/upgrades)
• Trades on the account
• Some banked items on a particular character

As this helps speed up account recovery.