Page 1 of 2
Need some help to restore a char or two
Posted: Thu Dec 10, 2015 4:57 pm
by Starlette
Hi I deleted my lvl 91 Mage xSNOWx months ago and would like her returned. However someone has made a lvl 1 rogue with that name now. I was told otm could restore it maybe with a slight change to the name. If it's not possible, I have a lvl 61 Mage named november sun I had accidentally deleted that I would like restored regardless. I sent in support tickets on regarding both of the characters from the accs they were on. Is there a way to help me out?
Re: Need some help to restore a char or two
Posted: Thu Dec 10, 2015 5:34 pm
by Muldar
Hey Kittens,
The Support Team should reply to your ticket soon and discuss various options for restoring your characters
They may change the name depending on circumstances but they will have to talk to you more about it.
Re: Need some help to restore a char or two
Posted: Thu Dec 10, 2015 5:37 pm
by Starlette
ok thank you so much
Re: Need some help to restore a char or two
Posted: Thu Dec 10, 2015 6:03 pm
by Starlette
will support respond to me in game or on forums? do u know?
Re: Need some help to restore a char or two
Posted: Fri Dec 11, 2015 3:40 am
by KINDRED
If character is level 1 and
Re: Need some help to restore a char or two
Posted: Fri Dec 11, 2015 10:53 am
by Muldar
will support respond to me in game or on forums? do u know?
In-game
Re: Need some help to restore a char or two
Posted: Fri Dec 11, 2015 11:10 am
by Starlette
Will they respond today? U said they would respond soon yesterday. So I thought they would respond yesterday. Not to be Inpatient but I've been sendin in tickets for 2 months now with no response. I've explained in every ticket about the lvl 1 and not a single response. Same goes for the november sun char as well.
Re: Need some help to restore a char or two
Posted: Fri Dec 11, 2015 11:33 am
by Muldar
Which character name did you send the tickets in on?
I see a few restore character requests on Kittens and Katra but I have not found anything about xSNOWx?
Re: Need some help to restore a char or two
Posted: Fri Dec 11, 2015 11:36 am
by Starlette
I sent it from a char named sapphyre lvl 60 rogue last week
Re: Need some help to restore a char or two
Posted: Fri Dec 11, 2015 12:21 pm
by Muldar
Found the ticket and had a discussion with Support.
They will be able to restore it but the name will have to be changed to either xxSNOWx or xSNOWxx whichever you prefer.
They are looking into november sun now for you too.