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Lost account

Posted: Thu Jan 07, 2016 6:52 am
by XxaaronxX
I have an account i have lost. I mist have changed my password but made a mistake twice. I have already made a new character to a higher level, but i would like to get the things and gold back

Re: Lost account

Posted: Thu Jan 07, 2016 10:49 am
by Muldar
Hey Aaron,

Send us over an email to [email protected] and the Support Team will assist you in getting your account back.

Be sure to include

• Account Username
• Account creation date (estimate)
• Character names, levels and worlds on the account
• Platinum purchases (values) on the account
• Premium purchases (items/upgrades)
• Trades on the account
• Some banked items on a particular character

The more of these details you can provide will help us in speeding up your account recovery :)