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Forgot my username. I posted this on the Android board.

Posted: Wed Jan 20, 2016 8:32 pm
by BellaDonna
My phone was acting up so I had to re-download the game. The problem is I forgot my username. I know my password and email, I just forgot my username. Please help! I emailed support yesterday with all the information. How long will I hear from them?

Thank You
BellaDonna

I just wanted a second opinion.

Re: Forgot my username. I posted this on the Android board.

Posted: Wed Jan 20, 2016 9:21 pm
by Dilvar
Ask a scammer, they usually know your password

Re: Forgot my username. I posted this on the Android board.

Posted: Wed Jan 20, 2016 9:55 pm
by BellaDonna
I already know my password. I need my username.

Re: Forgot my username. I posted this on the Android board.

Posted: Wed Jan 20, 2016 11:43 pm
by OpticalAwakens
Ask a scammer, they usually know your password
lol

Re: Forgot my username. I posted this on the Android board.

Posted: Thu Jan 21, 2016 3:55 am
by kingokkillers
Ask a scammer, they usually know your password
lol
^^

Re: Forgot my username. I posted this on the Android board.

Posted: Thu Jan 21, 2016 10:11 am
by Muldar
Hey BellaDonna,

Moved this over to ask for help :)

Support should be emailing you in the next few days but it can take up to a week depending on their workload.

Be sure to include

• Account Username
• Account creation date (estimate)
• Character names, levels and worlds on the account
• Platinum purchases (values) on the account
• Premium purchases (items/upgrades)
• Trades on the account
• Some banked items on a particular character

In your email the more of these details you can provide will help us move your claim along faster.

Re: Forgot my username. I posted this on the Android board.

Posted: Thu Jan 21, 2016 6:20 pm
by BellaDonna
Thanks. Problem was solved. I'm back in the game!

BellaDonna