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Disabled account???

Posted: Fri Feb 12, 2016 10:44 pm
by GhostlyBlaze15
Wtf happened... I took a break from the game just before Christmas and about a month later, I come back and had to redo my info because I got a new phone and I happened to forget my password, so I went to go change it and it said my account is currently disabled. I go through the appeals process and they said that my account doesn't appear to be disabled... and I then sent them screenshots of the disabled account message and now they won't reply back... PLZZZZZZZZZZZZ HELP

Re: Disabled account???

Posted: Sat Feb 13, 2016 5:51 pm
by PurpleRain
Otm don't work on the weekends if you sent the screen shots in over the weekend. I'm sure you will get a response earliest Monday or during the week.

Re: Disabled account???

Posted: Sat Feb 13, 2016 7:58 pm
by GhostlyBlaze15
I sent in the screenshots like 2 weeks ago and sent an in game support message about a week ago and still haven't gotten a response

Re: Disabled account???

Posted: Sun Feb 14, 2016 2:25 pm
by Muldar
Hey GhostlyBlaze15,

Could you PM me your details and I can look into it tomorrow for you.

Thanks.

Re: Disabled account???

Posted: Sun Feb 14, 2016 3:11 pm
by GhostlyBlaze15
It is not letting me compose a message, all I get is this; We are sorry, but you are not authorised to use this feature. You may have just registered here and may need to participate more to be able to use this feature.

Re: Disabled account???

Posted: Sun Feb 14, 2016 6:28 pm
by Muldar
Need to make 5 posts before you can PM an Admin.

Just create some blank ones in here :)

Re: Disabled account???

Posted: Sun Feb 14, 2016 7:01 pm
by GhostlyBlaze15
oh ok

Re: Disabled account???

Posted: Sun Feb 14, 2016 7:01 pm
by GhostlyBlaze15
thanks for da info