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I got back on the game and my account being disable

Posted: Thu Mar 17, 2016 11:38 am
by lokococo2
I quit the game for some months and when i try to log back it said account being disabled what can i do about it ?

Re: I got back on the game and my account being disable

Posted: Thu Mar 17, 2016 11:48 am
by Muldar
Hi Loko,

You will need to contact our Appeals Team at [email protected] regarding your account.

To aid you in your request please can you send as many of the following as possible for your account:

• Account Username
• Account creation date (estimate)
• Character names, levels and worlds on the account
• Platinum purchases (values) on the account
• Premium purchases (items/upgrades)
• Trades on the account
• Some banked items on a particular character

The more of these details you can provide will help move your claim along faster.

Hope that helps!