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Question for support

Posted: Sun Mar 27, 2016 10:06 am
by Starlette
I haven't been on in a month and I log on today and someone told me I logged on yesterday... I wasn't on yesterday but I do know I'm missin stuff. I don't remember wat I all had. Is there a way that it can be looked into? Today is Easter Sunday March 27. Yesterday was March 26. I've changed my pass but I atleast want to know if there's a way to look into my history that day cuz if somethin was said and it wasn't me and my acc gets banned ima be mad:/ I've followed all the rules since that stupid plat glitch that I accidentally did a while back. Please answer soon.

Re: Question for support

Posted: Sun Mar 27, 2016 10:08 am
by Starlette
Rest of screenshots

Re: Question for support

Posted: Sun Mar 27, 2016 4:31 pm
by Beheadeth Crom
Kitkat :o

Re: Question for support

Posted: Mon Mar 28, 2016 9:51 am
by Muldar
Hey Starlette,

Could you submit an in-game Support Ticket and the team will look into the issue.

May be a good idea to send an email too for their records.

Have items / gold been removed from the account?

Re: Question for support

Posted: Mon Mar 28, 2016 3:23 pm
by Starlette
Yea but im not sure on wat all i had since ive been off i just know that my char invy and bank were empty. ill send a ticket in and email in when im on. i was expecting to come back to 80-100k and earth tal and dag of slaying and some fash and druid event stuff but that didnt happen:/.

Re: Question for support

Posted: Mon Mar 28, 2016 5:50 pm
by Curry30423
Yea but im not sure on wat all i had since ive been off i just know that my char invy and bank were empty. ill send a ticket in and email in when im on. i was expecting to come back to 80-100k and earth tal and dag of slaying and some fash and druid event stuff but that didnt happen:/.
It could've just been a bug..I'm not entirely sure if the bug where our characters look like they are logged in still is around or not but it might be that

Re: Question for support

Posted: Tue Mar 29, 2016 12:31 am
by Starlette
Hey Starlette,

Could you submit an in-game Support Ticket and the team will look into the issue.

May be a good idea to send an email too for their records.

Have items / gold been removed from the account?
Grrr I have no made a new record of stupidity :/ I changed the acc pass to kittens yesterday and forgot it and then on top of that I forgot the email pass.... Anyway I can get it switched over to the email I remember the pass to..... Ugh:/

Re: Question for support

Posted: Tue Mar 29, 2016 9:34 am
by Muldar
Hey Starlette,

Could you submit an in-game Support Ticket and the team will look into the issue.

May be a good idea to send an email too for their records.

Have items / gold been removed from the account?
Grrr I have no made a new record of stupidity :/ I changed the acc pass to kittens yesterday and forgot it and then on top of that I forgot the email pass.... Anyway I can get it switched over to the email I remember the pass to..... Ugh:/
May be best to send us an email regarding the account.

Include all account details that you can as it speeds up the process for the team :)

Re: Question for support

Posted: Tue Mar 29, 2016 10:31 am
by Starlette
Could someone post the email for support on here ._. I don't have it saved on my email :/

Re: Question for support

Posted: Tue Mar 29, 2016 10:39 am
by Muldar
Could someone post the email for support on here ._. I don't have it saved on my email :/
[email protected] :)