Celtic Heroes

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So this happened

#1
I purchased a adamant bow and on the second day I asked for a refund. A week later they finally get back to me saying it's been more than the 3 day refund period. Yea no unfathomable it took you guys a week to even read me message!! I a little pissed if u couldn't tell. And I'm not the only one who's had this happen me and a clannie were talking about it and he asked for a refund on the first day he bought the item and 4 days later "sorry it's been more than the 3 day return period". Otm is getting sloppy with these kinds of things and the general public needs to know about it so don't even think about moving this to the rant section

Re: So this happened

#3
Hey Tardis,

Could you PM me your character details and I will look into it in the morning.

Thanks
Look into it now. Its only 1AM. All you gotta do is drive to the office.
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PM me and I will do my best to help you with whatever you need.

Re: So this happened

#6
I dont know why they wouldnt use the support ticket date/time to figure out if its within 3 days.
Some of my clannies just dont even bother with asking for a refund, its easier to get the gold back by farming than dealing with horrible customer support which sometimes takes months to get a reply.
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There are two types of people in this world: Those who crave closure

A business is more profitable if they don't gouge and piss off customers.

Re: So this happened

#9
Hi Muldar, why not make all items sellable @ 100% price to the same vendor for the first 3 days? Would save you guys a lot of support time.
+1 good idea.

It'd be too easy though, not OTMs style :)

We still love you Muldar... It's fun being the meat in the sammich isn't it
General of Seed - Crom
Druid 216+ & 130 something on Arawn retured in 2013
Rangers 221+ And 190+
Rogues 220+, 210+, 150+, 97+ & 150 on Arawn retired in 2013
Mage 214+
Warrior 218+

Ex member of Badabing, Celts, Uskoci & Serenity on Arawn

Re: So this happened

#10
Hi Muldar, why not make all items sellable @ 100% price to the same vendor for the first 3 days? Would save you guys a lot of support time.
It's possible to abuse this. Buy, wait 2 days, sell, buy, wait 2 days, sell. You can make it last forever this way.
LordyIsBack - Lvl 121+ Warrior
Clan Prophecy (World Danu)
I'm taking a break from CH until the next questline is released. Possibly this next beta.

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