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So this happened

Posted: Tue Mar 29, 2016 11:52 pm
by TARDIS
I purchased a adamant bow and on the second day I asked for a refund. A week later they finally get back to me saying it's been more than the 3 day refund period. Yea no unfathomable it took you guys a week to even read me message!! I a little pissed if u couldn't tell. And I'm not the only one who's had this happen me and a clannie were talking about it and he asked for a refund on the first day he bought the item and 4 days later "sorry it's been more than the 3 day return period". Otm is getting sloppy with these kinds of things and the general public needs to know about it so don't even think about moving this to the rant section

Re: So this happened

Posted: Wed Mar 30, 2016 12:02 am
by Muldar
Hey Tardis,

Could you PM me your character details and I will look into it in the morning.

Thanks

Re: So this happened

Posted: Wed Mar 30, 2016 12:11 am
by Jake
Hey Tardis,

Could you PM me your character details and I will look into it in the morning.

Thanks
Look into it now. Its only 1AM. All you gotta do is drive to the office.

Re: So this happened

Posted: Wed Mar 30, 2016 12:14 am
by TARDIS
Name Jadin on the server crom

Re: So this happened

Posted: Wed Mar 30, 2016 2:22 am
by StoneFromMorrigan
Same stuff happened to me with a golden blade lol

Re: So this happened

Posted: Wed Mar 30, 2016 3:46 am
by Aileron
I dont know why they wouldnt use the support ticket date/time to figure out if its within 3 days.
Some of my clannies just dont even bother with asking for a refund, its easier to get the gold back by farming than dealing with horrible customer support which sometimes takes months to get a reply.

Re: So this happened

Posted: Wed Mar 30, 2016 4:02 am
by magister22
DOCTOR WHO TRADIS DALECK POND HELLO SWETTY RIVER SONG CYBER MEN DOCTORS NAME K-9 (I COULD GO ON FOREVER) :lol:

Re: So this happened

Posted: Wed Mar 30, 2016 4:15 am
by Inaliel
Hi Muldar, why not make all items sellable @ 100% price to the same vendor for the first 3 days? Would save you guys a lot of support time.

Re: So this happened

Posted: Wed Mar 30, 2016 4:40 am
by Savaged1982
Hi Muldar, why not make all items sellable @ 100% price to the same vendor for the first 3 days? Would save you guys a lot of support time.
+1 good idea.

It'd be too easy though, not OTMs style :)

We still love you Muldar... It's fun being the meat in the sammich isn't it

Re: So this happened

Posted: Wed Mar 30, 2016 5:04 am
by Lordy141098
Hi Muldar, why not make all items sellable @ 100% price to the same vendor for the first 3 days? Would save you guys a lot of support time.
It's possible to abuse this. Buy, wait 2 days, sell, buy, wait 2 days, sell. You can make it last forever this way.