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Appeals and support?

Posted: Fri Jul 01, 2016 5:58 pm
by spacemod
What's the difference between them? I just found this out today under Muldar's signature

Re: Appeals and support?

Posted: Fri Jul 01, 2016 6:13 pm
by Voldemort
Support:
Deals with any queries players have. This ranges from dropped items, 'scammers', recovering forgotten passwords etc.

Appeals:
If your account has been banned by OTM for breaking the rules, Appeals can review the ban and possibly reverse it.

:)

Re: Appeals and support?

Posted: Fri Jul 01, 2016 7:52 pm
by spacemod
Support:
Deals with any queries players have. This ranges from dropped items, 'scammers', recovering forgotten passwords etc.

Appeals:
If your account has been banned by OTM for breaking the rules, Appeals can review the ban and possibly reverse it.

:)
Thank you Voldemort! Was making sure before I send a email

Re: Appeals and support?

Posted: Mon Jul 04, 2016 2:20 pm
by Hison
Support:
Deals with any queries players have. This ranges from dropped items, recovering forgotten passwords etc.

Appeals:
If your account has been banned by OTM for breaking the rules, Appeals can view your mail and not respond.

:)