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Account banned

Posted: Thu Sep 08, 2016 1:56 pm
by TheLordOfDiablos
One of my mates (DaWorstPlayer on epona) just got banned for 'attempting to sell an account for real money'. He was clearly joking, and I think he even said jk straight after.... Any chance he could get unbanned? He's put so much time and money into this game, just to get it all ended by a stupid joke...

Re: Account banned

Posted: Thu Sep 08, 2016 2:29 pm
by redbones
Yeah I hope he gets unbanned. Harmless joke interpreted the wrong way.

Re: Account banned

Posted: Thu Sep 08, 2016 2:29 pm
by Muldar
He will need to contact our Appeals Team at [email protected] with:

• Account Username
• Account creation date (estimate)
• Character names, levels and worlds on the account
• Platinum purchases (values) on the account
• Premium purchases (items/upgrades)
• Trades on the account
• Some banked items on a particular character

More details they can provide the better.

Appeals can only be through the Appeals Team email, appeals will not be processed on the forums.