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¿Backpack space?

Posted: Fri Oct 21, 2016 5:52 pm
by Tlauipil
Hi. A few months ago I bought plat and bought some backpack space. Everything was fine until I realized I was never going to need all the space I bought (a thousand spaces). So, is there a way to give half of that space to another character of mine? I really regret buying all those spaces for just a single character, it was a waste of platinum.

If I can't do anything within the game, would getting in contact with OTM help? Can they help me make this change?

PS: I tried to post this on ask for help - android, but nobody saw it and this is not a bug anyway.

Thanks.

Re: ¿Backpack space?

Posted: Fri Oct 21, 2016 11:27 pm
by Neo
I don't believe there is a way to do that in game, so you will probably have to contact OTM.

Re: ¿Backpack space?

Posted: Mon Oct 24, 2016 10:15 am
by Muldar
Hey Tlauipil,

Could you contact our Support Team either through a in-game support ticket or at [email protected] and they will be able to assist you.

You may also wish to PM our Support head Morgana regarding this issue.

Thanks

Re: ¿Backpack space?

Posted: Thu Oct 27, 2016 3:27 pm
by Tlauipil
I asked for this change just like Muldar said and OTM just said no. "Refunds just for the first 3 days after the purchase and we do NOT transfer things between characters". How fair is that? This is very disappointing. Now I have a thousand spaces I will never use! Thank you OTM!!