Celtic Heroes

To say I am frustrated would be the understatement of the century. I would have messaged Muldar directly, but as a new forums member I am not permitted to. My account was disabled this morning for "Selling items for real money." Item sales were discussed in chat, but no items or money ever changed hands. It wasn't even an attempted account sale. I am a platinum purchasing, one thumb loving, Celtic heroes nerd. I need assistance on the account recovery process, and want to beg to be re enabled.

Jared

Hey Jared,

Could you contact our Appeals Team at [email protected] with:

• Account Username
• Account creation date (estimate)
• Character names, levels and worlds on the account
• Platinum purchases (values) on the account
• Premium purchases (items/upgrades)
• Trades on the account
• Some banked items on a particular character

And they will assist you in the process.

Thanks

Thank you for response, Muldar.

I sent an email yesterday. Any idea how long it usually takes if I accurately listed all of the suggested information?

M

Hey Jared,

Could you contact our Appeals Team at [email protected] with:

• Account Username
• Account creation date (estimate)
• Character names, levels and worlds on the account
• Platinum purchases (values) on the account
• Premium purchases (items/upgrades)
• Trades on the account
• Some banked items on a particular character

And they will assist you in the process.

Thanks

I've done this. It's been three days.

I've done this. It's been three days.

It can take up to 7 days to respond, especially during times of high volume.

I will check on the status of your email on Monday when we are back in the office.

Thank you good sir, it would be greatly appreciated. Enjoy your weekend!

I've done this. It's been three days.

It can take up to 7 days to respond, especially during times of high volume.

I will check on the status of your email on Monday when we are back in the office.