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Cannot Login to my 2nd Account
Posted: Sat Dec 10, 2016 12:22 am
by Klaideus
I dont seem to be able to login to my account, as it just stays in the loading screen for a very long time, I don't know how long as I've only waited for 5 minutes.
Re: Cannot Login to my 2nd Account
Posted: Sat Dec 10, 2016 1:45 pm
by Jake
Are you using "Continue" or "Log in"?
Try using Log In, and then on the left side panel open settings and use "Character Stuck".
If that doesn't work, try reinstalling the app and clearing your memory.
- Hold power button until you see the "slide to power off"
- Release power button and hold home button until "slide to power off" screen goes back to your home page
Re: Cannot Login to my 2nd Account
Posted: Sat Dec 10, 2016 3:30 pm
by Klaideus
When I press Log In, or anything to get in the account, I don't even get to see my characters, meaning that I'm stuck on perpetually loading the game.
I did what you said to do, but it didn't work, and I already sent a support ticket through my other account over a week ago.
Re: Cannot Login to my 2nd Account
Posted: Mon Dec 19, 2016 10:43 am
by Muldar
Issue resolved via PM.