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My user or pass and email is suddenly wrong
Posted: Tue Dec 27, 2016 4:22 pm
by davitk
I always put remember password so whenever i open celtic heroes i just click continue, but suddenly it says wrong pass or user, i tried changing password with email, it says my email is wrong too? Please help!! i've already wrote to support on another acc, no response yet, but any ideas on what might have happened?
Re: My user or pass and email is suddenly wrong
Posted: Tue Dec 27, 2016 4:42 pm
by Synthetic Blend
Account hacked I assume
Re: My user or pass and email is suddenly wrong
Posted: Tue Dec 27, 2016 7:05 pm
by Zyz
Account hacked I assume
Accounts can't be hacked. Well I guess unless he had a log in like 1234 with the same password
Re: My user or pass and email is suddenly wrong
Posted: Tue Dec 27, 2016 7:21 pm
by Synthetic Blend
So you replied this post with a statement that contradicts yourself?
Re: My user or pass and email is suddenly wrong
Posted: Tue Dec 27, 2016 7:49 pm
by Zyz
So you replied this post with a statement that contradicts yourself?
I did.
Anything else you'd like to ask that's obvious?
Re: My user or pass and email is suddenly wrong
Posted: Tue Dec 27, 2016 8:53 pm
by Synthetic Blend
No, that's all for now.
Re: My user or pass and email is suddenly wrong
Posted: Wed Dec 28, 2016 10:24 pm
by davitk
how long does it usually take for support to reply? it has been 2 days now, still no response.
Re: My user or pass and email is suddenly wrong
Posted: Thu Dec 29, 2016 7:27 am
by Jolanda
I have the same problem this morning. I know my password but it is not working anymore. I was in the game, did some fishing, left for a few minutes and couldn't log in afterwards.
I hope the support is reacting quickly and will send me a new password today.
Re: My user or pass and email is suddenly wrong
Posted: Thu Dec 29, 2016 9:06 am
by Jolanda
The new password arrived quickly and I'm now online again. Thanks for the fast Support :-)
Re: My user or pass and email is suddenly wrong
Posted: Fri Dec 30, 2016 4:39 pm
by davitk
about to be 4 days now and support still did not respond yet