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Need help logging into my bank

Posted: Wed Feb 01, 2017 3:54 pm
by LCooK94
Hello I got two accounts on this profile I can log into the other but my bank with all my important stuff starts to log on but then just keeps loading and loading and loading and doesn't time out
I sent support a message a week ago but no response yet want any ideas lol

My main is levy 214 rogue on epona

Thanks

Re: Need help logging into my bank

Posted: Wed Feb 01, 2017 4:00 pm
by TheLordOfDiablos
Try resetting your character, you can do that from your account options (options you can access before logging in).

Re: Need help logging into my bank

Posted: Wed Feb 01, 2017 4:03 pm
by Muldar
Hello I got two accounts on this profile I can log into the other but my bank with all my important stuff starts to log on but then just keeps loading and loading and loading and doesn't time out
I sent support a message a week ago but no response yet want any ideas lol

My main is levy 214 rogue on epona

Thanks
Moved this over to Ask for Help.

Would you be able to provide the name of your bank?

Thanks

Re: Need help logging into my bank

Posted: Wed Feb 01, 2017 6:31 pm
by LCooK94
If I try resetting it won't loose all my items?

Re: Need help logging into my bank

Posted: Wed Feb 01, 2017 11:25 pm
by LCooK94
Tried it and it didn't work

Re: Need help logging into my bank

Posted: Thu Feb 02, 2017 1:55 am
by TheLordOfDiablos
If I try resetting it won't loose all my items?
Nope, it just moves your character from wherever it is to the first ley in castle.