account help
Posted: Tue Mar 28, 2017 10:30 pm
recently returning to CH after more than a year away. new mobile device and can't recall username or PW. sent email to support with what info I could recall. any help would be appreciated.
Hey Vagabond,
Please ensure your email contains the following information:
• Account Username
• Account creation date (estimate)
• Character names, levels and worlds on the account
• Platinum purchases (values) on the account
• Premium purchases (items/upgrades)
• Trades on the account
• Some banked items on a particular character
The more details you can provide the faster the Support Team can assist.
Cheers