Celtic Heroes

My account was 100% wrongfully banned, and Support is not listening to me and does not give me explanation! I literally "wasted" money on the account!
List of items on the character:
(2) 1m dragonstaffs
(3) other 1m staffs
1 camo charm
1 shrink charm
1 growth charm
4 hunter sets
1 magus set
1 Connacht Vangusher set
3 Rare frostguard sets
3 sleds 5%
(1) sled 60%
Witch hats
Blue coven hat
Purple lugh mask
Pumpkin Wand
And that's not even all... how can I be banned and not given explanation from their conclusions. This is outrageous.

I didn't:
-Buy the account
-Sold the account

What I did:
Gave 200 chests (200$) on Arawn for Some Items on Rhiannon. Basically a xfer, I was told I traded real life currency for in game items and it's basically against the TOS.
Logically thinking: how is an xfer bannable with nothing going wrong? Specially as I did it with In Real World Friend?

P.S. -My account was banned 4 years ago in 2013.