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Would it be possible to get my account back?
Posted: Fri May 19, 2017 7:33 pm
by lookingforhelp
I had played CH about 7 months ago for my second "binge" and decided I wanted to take a break. Here I am trying to log back in, but have only a certain amount of knowledge as to what my account details were. I can provide a fair amount of information as to what my account password and username is, but I cannot confirm it as I keep getting a "password or username invalid message", and when trying to request my password my two main emails do not function with the usernames (of which closely match my original usernames) I provide.
If it is possible, could a moderator or dev PM me so I can give them the details of my account. Is it possible to search through some database to find what I've been missing? I had a level 70ish archer called Carnifex. It would be nice to not have to grind to get all my items back again

I liked to fish and trade a lot! If this is not possible, thank you for at least giving me peace of mind.
Re: Would it be possible to get my account back?
Posted: Wed May 24, 2017 10:13 am
by Muldar
For account retrieval you will have to contact
[email protected].
If you can provide them with the answers to these questions it will help speed up the process:
- Username for account -
- When account created/last played -
- Character(s) name(s) on the account - include deleted ones if you can remember them -
- Character levels on the account -
- Clans that characters are members of -
- Servers the characters are on -
- Premium purchases made -
- Any plat purchases made on the account and amount -
- Some items that characters will have or have equipped -
Cheers
Re: Would it be possible to get my account back?
Posted: Thu May 25, 2017 11:39 am
by lookingforhelp
Thank you for responding. I have sent an email to that address.
Re: Would it be possible to get my account back?
Posted: Wed May 31, 2017 3:25 pm
by Jakecelticmaster
Any luck? Sorry to hear that.
Re: Would it be possible to get my account back?
Posted: Thu Jun 01, 2017 1:54 am
by lookingforhelp
I still haven't heard back from anyone despite sending multiple requests. Not a thing. Will still hold out for more info though. It can't hurt to keep checking.
Re: Would it be possible to get my account back?
Posted: Thu Jun 01, 2017 2:33 am
by Jakecelticmaster
I think sending more than one email makes the wait twice as long or something .
Re: Would it be possible to get my account back?
Posted: Thu Jun 01, 2017 2:40 am
by Jakecelticmaster
Im in the same situation your in just about i took a break for not as long as u did but made the registered email long ago like 2013 2014ish i have. The worst memory. But seems they have their hands full from what i been reading.. Lol same as when i took my break. Its amusing coming back and reading all the dum trash talk ... Somes good somes bad.. Any ways wish ya best of luck
Re: Would it be possible to get my account back?
Posted: Thu Jun 01, 2017 5:59 am
by lookingforhelp
Thanks. Yeah, they kinda do seem like they have their hands full atm.
Re: Would it be possible to get my account back?
Posted: Thu Jun 01, 2017 4:43 pm
by Jakecelticmaster
What world are you on im on donn
Re: Would it be possible to get my account back?
Posted: Fri Jun 02, 2017 3:32 am
by lookingforhelp
Currently on Crom with a lvl 55 rogue.