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Error Registering Email
Posted: Sat May 20, 2017 4:18 pm
by Potatosaurus
So recently I've been wanting to register my email to secure my account. So far, whenever I submit my email I just get "Follow the instructions we have emailed to you to complete registration." When I go to check my email, there is nothing there. I've tried many different email accounts and I've checked my junk folder. I've also waited weeks for the email. I just want to feel safe and comfortable with my account. Please help or give me some feedback on why it's not working. Thanks!
Re: Error Registering Email
Posted: Wed May 24, 2017 10:14 am
by Muldar
Can you provide me with your character name and world?
On occasion it can appear your email has not been registered when it has already been attached to your account.
Thanks
Re: Error Registering Email
Posted: Fri Jun 02, 2017 2:23 am
by Potatosaurus
Can you provide me with your character name and world?
On occasion it can appear your email has not been registered when it has already been attached to your account.
Thanks
I would pm you but I guess I'm not qualified to do that;
World: Gwydion
Character: ShadowStabber
Re: Error Registering Email
Posted: Fri Jun 02, 2017 1:53 pm
by Muldar
The email will be sent to the email address already registered to the account.
If you submit an in-game Support Ticket with your current email and the email you would like it to be updated to the team can manually update your details.
Thanks