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Cant log into ios account

Posted: Wed Jun 07, 2017 6:23 am
by Mr.TSmith
I cant login it keeps telling me I have an incorrect username/password and ive tried resseting my password via email but I dont recall if i registered my recent email address and I tried sending my info for account recovery but it didn't get a response im unsure what im doing wrong

Re: Cant log into ios account

Posted: Wed Jun 07, 2017 10:06 am
by Muldar
For account retrieval you will have to contact [email protected].

If you can provide them with the answers to these questions it will help speed up the process:

- Username for account -
- Registered Email -
- When account created/last played -
- Character(s) name(s) on the account - include deleted ones if you can remember them -
- Character levels on the account -
- Clans that characters are members of -
- Servers the characters are on -
- Premium purchases made -
- Any plat purchases made on the account and amount -
- Some items that characters will have or have equipped -

Cheers