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I completed my offers and im not getting the plat
Posted: Thu Aug 10, 2017 7:57 pm
by XxZetManxX
Devs please help me get the platinum that i rightfully earned.
Re: I completed my offers and im not getting the plat
Posted: Thu Aug 10, 2017 9:51 pm
by Corrupt
Devs please help me get the platinum that i rightfully earned.
same unfathomable happened to me
Re: I completed my offers and im not getting the plat
Posted: Thu Aug 10, 2017 11:05 pm
by Regenleif
OTM has almost no control over the plat offers. The advertising company makes money by apps using their offers (and therefore reaching players), so they make integrating their plugin as easy as possible... Just call a function or two, set your developer account variables and the currency conversion rate, and the rest is handled almost entirely by NativeX/Supersonic/Fyber. In other words, OTM has MINIMAL interference with the free plat offers.
If you aren't getting plat from offers, that's on the advertising company, not OTM. Contact the advertiser's support channel.
Re: I completed my offers and im not getting the plat
Posted: Fri Aug 11, 2017 3:51 am
by XxZetManxX
I contacted them but they ignore it.
It has been like 3 days already or 4
Ç̶̶̶̶̸̡̡̛͘͘̕͢͜͞͠͞͝͝RÁ̢̡̡̧́͢͞҉̸̴̶̷̧́́͘͢͠Z̷̵̷̢̡͘̕͢͢͜͢͝Y̸̛͢͟͞͏̨҉́̕͟͞͏
Re: I completed my offers and im not getting the plat
Posted: Fri Aug 11, 2017 3:52 am
by XxZetManxX
I contacted them but they ignore it.
It has been like 3 days already or 4
Re: I completed my offers and im not getting the plat
Posted: Sat Aug 12, 2017 2:09 am
by Regenleif
Yep, all on the advertising company, not OTM.
My strategy is to take everything slow, don't rush offers -- the offers work, so try not to trigger any bugs!
Re: I completed my offers and im not getting the plat
Posted: Sat Aug 12, 2017 11:42 am
by Appfan3
he basically saying, "Don't come to us for help." they have no power over the offers.