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I try to reset password

Posted: Fri Aug 11, 2017 2:34 pm
by lokococo2
I try to reset password and it say incorrect email when i only have the same email on it i forgot password and now i cant log in support gave me the username but dont let me reset password

Re: I try to reset password

Posted: Mon Aug 14, 2017 10:52 am
by Muldar
Please contact [email protected] with the following details and we can check / update your details.

If you can provide them with the answers to these questions it will help speed up the process:

- Username for account -
- Registered email -
- When account created/last played -
- Character(s) name(s) on the account - include deleted ones if you can remember them -
- Character levels on the account -
- Clans that characters are members of -
- Servers the characters are on -
- Premium purchases made -
- Any plat purchases made on the account and amount -
- Some items that characters will have or have equipped -

Thanks

Re: I try to reset password

Posted: Mon Aug 14, 2017 7:33 pm
by lokococo2
I did contact support like 4 weeks ago and im still waiting for a response

Re: I try to reset password

Posted: Thu Aug 17, 2017 8:21 pm
by lokococo2
Muldar can yall check my email i being waiting for like 5 weeks already