Page 1 of 1

Email

Posted: Tue Aug 15, 2017 6:45 am
by Voth
My brother forgot his old email password and is trying to change it to his new one is there anyway to change the email manually Otm? He still has the account password and everything this is just to change old email

Re: Email

Posted: Tue Aug 15, 2017 9:58 am
by Muldar
My brother forgot his old email password and is trying to change it to his new one is there anyway to change the email manually Otm? He still has the account password and everything this is just to change old email
If he is able to sign in get him to submit an in-game Support Ticket with his old email, updated email and our Support Team can manually update his details.

If he is unable to sign in please contact [email protected] with the following details.

- Username for account -
- Registered email -
- When account created/last played -
- Character(s) name(s) on the account - include deleted ones if you can remember them -
- Character levels on the account -
- Clans that characters are members of -
- Servers the characters are on -
- Premium purchases made -
- Any plat purchases made on the account and amount -
- Some items that characters will have or have equipped -

Re: Email

Posted: Tue Aug 15, 2017 2:30 pm
by Voth
Tyvm muldar Otm is very lucky to have you :)