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Password reset, not receiving

Posted: Wed Aug 30, 2017 11:36 am
by NaOH
Been inactive for a while and keen to get back into it but can't remember my password so I tried to email reset. It says that I have been sent a new password but there's nothing? Checked spam folders and everything. PLEASE HELP !!

Re: Password reset, not receiving

Posted: Mon Sep 04, 2017 1:21 pm
by Muldar
Been inactive for a while and keen to get back into it but can't remember my password so I tried to email reset. It says that I have been sent a new password but there's nothing? Checked spam folders and everything. PLEASE HELP !!
For account retrieval you will have to contact [email protected].

If you can provide them with the answers to these questions it will help speed up the process:

- Username for account -
- Registered email -
- When account created/last played -
- Character(s) name(s) on the account - include deleted ones if you can remember them -
- Character levels on the account -
- Clans that characters are members of -
- Servers the characters are on -
- Premium purchases made -
- Any plat purchases made on the account and amount -
- Some items that characters will have or have equipped -

Thanks

Re: Password reset, not receiving

Posted: Mon Sep 04, 2017 9:22 pm
by NaOH
Thanks muldar, have done this :)