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Can't Log in my Account

Posted: Sat Sep 02, 2017 8:53 am
by kazoku016
So I cant log in my account and keep saying "username or password is incorrect". When I tried changing my password using my email it also say that "username or email is incorrect". I was able to log it at yesterday night but this morning I cant log in my account. Pls help me sir Muldar I already mailed on support and google playstore support, also if you need info too I can send, just pls help me fix it. Thank You.

Still can't log in

Posted: Sat Sep 02, 2017 10:21 pm
by kazoku016
Been a day since I cant log in my account. I already mailed support, google play support, muldar twice and Im hoping someone of them saw my mail. If theres an admin here that I can pm or email pls reply to this post because I really really need to get my account back asap. Thank you.

Need help

Posted: Mon Sep 04, 2017 10:40 am
by kazoku016
Been days now since I contacted all supports and still no response, hope that they checking my account now.

Re: Need help

Posted: Mon Sep 04, 2017 1:02 pm
by Muldar
The account in question appears to have been recently banned.

You will be required to contact our Appeals Team at [email protected] to appeal the ban.

Please send the following information:

- Username for account -
- Registered email -
- When account created/last played -
- Character(s) name(s) on the account - include deleted ones if you can remember them -
- Character levels on the account -
- Clans that characters are members of -
- Servers the characters are on -
- Premium purchases made -
- Any plat purchases made on the account and amount -
- Some items that characters will have or have equipped -