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No Response

Posted: Thu Sep 07, 2017 3:46 am
by hellhound42
Hello! Ive sent support an email about me forgetting my password and i have told them all the information i can about the account Username, character, Etc but they keep responding to me with the same email even though i gave them all the information they listed in the email. Please help! I want to get back to playing ASAP!!!

Thank you.

Re: No Response

Posted: Thu Sep 07, 2017 9:46 am
by Muldar
Please reply to their email with the information requested, they require it for their records and it helps us keep a track of your request.

There may also be additional details requested by the team.

Replying back with "I've already provided the information" etc only slows down the process.

Thanks