Password Lost Problem
#1hello, i changed my password 3 days ago and i dont remember it correctly. i have send alot email but still dont get reply. someone can kindly help me please?. i dont want lost my acc, i spent money on game and time.
Re: Password Lost Problem
#2Our Support Team aims to reply to all emails within 7 - 14 days.
Please ensure you have included all necessary account information:
- Username for account -
- Registered email -
- When account created/last played -
- Character(s) name(s) on the account - include deleted ones if you can remember them -
- Character levels on the account -
- Clans that characters are members of -
- Servers the characters are on -
- Premium purchases made -
- Any plat purchases made on the account and amount -
- Some items that characters will have or have equipped -
Thanks
Please ensure you have included all necessary account information:
- Username for account -
- Registered email -
- When account created/last played -
- Character(s) name(s) on the account - include deleted ones if you can remember them -
- Character levels on the account -
- Clans that characters are members of -
- Servers the characters are on -
- Premium purchases made -
- Any plat purchases made on the account and amount -
- Some items that characters will have or have equipped -
Thanks