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Lost Items 6+ months

Posted: Tue Nov 14, 2017 2:12 pm
by xAndrey
I have already send about 2 tickets and still no response. Could anyone with support tool on their laptop check my ticket log and solve it :D

P.S. I hope everyone has the Support Tool and anyone can feel free to solve it.

Re: Lost Items 6+ months

Posted: Tue Nov 14, 2017 2:17 pm
by Morgana
Hello!

I am sorry that it has taken a while to get to this issue.
The problem with missing item tickets is that it takes a bit of time to back track the items and see which are to be added back.

All of these tickets should still be open while the team looks into the issue.
Can you please PM me with your account name and character and I shall look into this for you?

Thank you