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Why wont they help/Respond

Posted: Sun Nov 19, 2017 8:49 pm
by PorkOnAFork
Since early 2017 ive been trying to get my acount back and every time i write support they answer back asking for user/Pass and then i just wait maybe a month with no response and the cycle continues.....Why?

Re: Why wont they help/Respond

Posted: Mon Nov 20, 2017 2:19 pm
by Muldar
The account in question has been disabled due to suspicious activity on the account.

To appeal you will be required to contact [email protected] with the following information:

- Username for account -
- Registered email -
- When account created/last played -
- Character(s) name(s) on the account - include deleted ones if you can remember them -
- Character levels on the account -
- Clans that characters are members of -
- Servers the characters are on -
- Premium purchases made -
- Any plat purchases made on the account and amount -
- Some items that characters will have or have equipped -

Thanks

Re: Why wont they help/Respond

Posted: Mon Nov 20, 2017 2:38 pm
by TvExtreme
what disabled means? [o.o]

Re: Why wont they help/Respond

Posted: Mon Nov 20, 2017 2:44 pm
by Muldar
what disabled means? [o.o]
(Banned)

Re: Why wont they help/Respond

Posted: Mon Nov 20, 2017 3:13 pm
by TvExtreme
ahhh i had that on an acc 3 years ago on lir serve XD

Re: Why wont they help/Respond

Posted: Thu Nov 23, 2017 3:25 am
by PorkOnAFork
The account in question has been disabled due to suspicious activity on the account.

To appeal you will be required to contact [email protected] with the following information:

- Username for account -
- Registered email -
- When account created/last played -
- Character(s) name(s) on the account - include deleted ones if you can remember them -
- Character levels on the account -
- Clans that characters are members of -
- Servers the characters are on -
- Premium purchases made -
- Any plat purchases made on the account and amount -
- Some items that characters will have or have equipped -

Thanks
I dont think this acount was banned...(Sorry if this is confusing) but the person who had my acount was on today and thus the acount couldent have been disabled....?