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Conflicted accounts

Posted: Mon Nov 20, 2017 1:47 pm
by Tokh
I have two accounts while singing in massage says accounts conflicted, also the e-mails were removed so i cant reset the password. What can i do in this situation?

Re: Conflicted accounts

Posted: Mon Nov 20, 2017 2:17 pm
by Muldar
Hey Tokh,

Can you provide me with your character names? I'll manually deconflict the accounts for you :)

Cheers

Re: Conflicted accounts

Posted: Mon Nov 20, 2017 4:00 pm
by Tokh
[REMOVED]

All in epona

Re: Conflicted accounts

Posted: Mon Nov 20, 2017 5:01 pm
by Muldar

[REMOVED]

All in epona
Deconflicted, all have been updated to USERNAMEios and USERNAMEandroid.

Should be able to sign in normally, any issues let me know :)

Re: Conflicted accounts

Posted: Mon Nov 20, 2017 5:13 pm
by Tokh
Also the e-mails were removed from registration
So, i can not reset password

Re: Conflicted accounts

Posted: Mon Nov 20, 2017 5:22 pm
by Muldar
Also the e-mails were removed from registration
So, i can not reset password
There appears to be an email registered, ending in @mbc.im

If you are unable to reset it using this please contact [email protected] with the following details.

If you can provide them with the answers to these questions it will help speed up the process:

- Username for account -
- Registered email -
- When account created/last played -
- Character(s) name(s) on the account - include deleted ones if you can remember them -
- Character levels on the account -
- Clans that characters are members of -
- Servers the characters are on -
- Premium purchases made -
- Any plat purchases made on the account and amount -
- Some items that characters will have or have equipped -

Thanks

Re: Conflicted accounts

Posted: Mon Nov 20, 2017 5:31 pm
by Tokh
I have all the e-mail that registered, i tryed but it says not correct

Re: Conflicted accounts

Posted: Tue Nov 21, 2017 9:43 pm
by Tokh
Also the e-mails were removed from registration
So, i can not reset password
There appears to be an email registered, ending in @mbc.im

If you are unable to reset it using this please contact [email protected] with the following details.

If you can provide them with the answers to these questions it will help speed up the process:

- Username for account -
- Registered email -
- When account created/last played -
- Character(s) name(s) on the account - include deleted ones if you can remember them -
- Character levels on the account -
- Clans that characters are members of -
- Servers the characters are on -
- Premium purchases made -
- Any plat purchases made on the account and amount -
- Some items that characters will have or have equipped -

Thanks




I already sent this information, untile now waiting.

And thx for help