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Unable to log in
Posted: Wed Dec 13, 2017 8:29 pm
by valkyrie123
hey everybody, today i decided to play celtic heroes again after a long time. when i try to log in i get a "Account Conflict PW" error that says "account name is conflicted, change required. i don't know what to do. i don't want to restart as i worked very hard for my levels and gear so i want to keep playing as 123Valkyrie (ign) . i hope you guys can help me
Re: Unable to log in
Posted: Thu Dec 14, 2017 3:38 am
by cr0wnedt0rtuga
I got the same problem, I emailed the support people and everything. .I want to start playing again so badly lol
Hope you get yours back
Re: Unable to log in
Posted: Thu Dec 14, 2017 5:44 am
by valkyrie123
thx for the support
![Very Happy :D](./images/smilies/icon_e_biggrin.gif)
, i hope you get yours back too
Re: Unable to log in
Posted: Thu Dec 14, 2017 3:02 pm
by Muldar
Both now deconflicted!
Usernames updated to "YOURUSERNAME"ios for previous ios accounts and "YOURUSERNAME"android for previous android accounts.
Any issues let me know!
Re: Unable to log in
Posted: Thu Dec 14, 2017 3:32 pm
by valkyrie123
It still doesn't work; i don't seem to get in my acc , i think it's deleted even as i can create an account with my username, is that possible? it's possible that i forgot my username or pass or both but i can proof it's mine, in that case please contact me so i can reclaim my account. thanks already so much for all the help
Re: Unable to log in
Posted: Thu Dec 14, 2017 3:40 pm
by Muldar
It still doesn't work; i don't seem to get in my acc , i think it's deleted even as i can create an account with my username, is that possible? it's possible that i forgot my username or pass or both but i can proof it's mine, in that case please contact me so i can reclaim my account. thanks already so much for all the help
Are you being presented with the incorrect details notification or character select screen?
Re: Unable to log in
Posted: Thu Dec 14, 2017 3:42 pm
by valkyrie123
i get the "username or password is incorrect notification"
Re: Unable to log in
Posted: Thu Dec 14, 2017 3:46 pm
by valkyrie123
i just registered an acc with same username and password and that works for some reason, but the ign in the server is still active so i guess i have the wrong username for the acc. but i know everything still about my acc and i think it still exsists.
Re: Unable to log in
Posted: Thu Dec 14, 2017 3:47 pm
by Muldar
Are you entering your username correctly?
For instance if your username was previously "Muldar" are you now entering Muldarios or Muldarandroid?
Re: Unable to log in
Posted: Thu Dec 14, 2017 3:51 pm
by valkyrie123
OMG i think that's what if been doing wrong