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Gmail not sending me my pass

Posted: Tue Dec 26, 2017 9:28 pm
by XGladiatorX
Hi, I was gonna make a new acc but I forgot my pass to my main acc I requested a new pass and it said it sent my new pass to my email, but it was never sent. Please help in anyways you can thanks.

Re: Gmail not sending me my pass

Posted: Tue Dec 26, 2017 10:01 pm
by Mehmet3994
Hi, I was gonna make a new acc but I forgot my pass to my main acc I requested a new pass and it said it sent my new pass to my email, but it was never sent. Please help in anyways you can thanks.
Me and couple other friends have this problem too this is just not fun and from what I see ch seems to not care:)

Re: Gmail not sending me my pass

Posted: Sat Dec 30, 2017 11:55 am
by soncaca
this bug sucks ! is it possible to tag admins for helpin in ' ask for help''?

Re: Gmail not sending me my pass

Posted: Thu Jan 04, 2018 3:22 pm
by Muldar
Our Programming Team are currently investigating reports of email server issues.

For the time being please contact [email protected] with the following details and they can assist.

If you can provide them with the answers to these questions it will help speed up the process:

- Username for account -
- Registered email -
- When account created/last played -
- Character(s) name(s) on the account - include deleted ones if you can remember them -
- Character levels on the account -
- Clans that characters are members of -
- Servers the characters are on -
- Premium purchases made -
- Any plat purchases made on the account and amount -
- Some items that characters will have or have equipped -

Cheers