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Recovering account
Posted: Wed Jan 03, 2018 4:05 pm
by Ghast
Hello! Im have an issue of logging my old character on Danu. I’ve sent 2 emails both with months between them. I never got a reponce back from both. So I thought I would post here in hopes of getting help. Im able to answer any questions you need just like you request in emails sent to you. Please message me so we can get this worked out.
Re: Recovering account
Posted: Thu Jan 04, 2018 2:03 pm
by Muldar
Hello! Im have an issue of logging my old character on Danu. I’ve sent 2 emails both with months between them. I never got a reponce back from both. So I thought I would post here in hopes of getting help. Im able to answer any questions you need just like you request in emails sent to you. Please message me so we can get this worked out.
I've found your latest email but unfortunately it does contain enough identifying account information.
Please try to include possible usernames, character names found on the account etc as this will help the support team in tracking down your account.
Cheers
Re: Recovering account
Posted: Sat Jan 06, 2018 11:34 pm
by Ghast
Hello! Im have an issue of logging my old character on Danu. I’ve sent 2 emails both with months between them. I never got a reponce back from both. So I thought I would post here in hopes of getting help. Im able to answer any questions you need just like you request in emails sent to you. Please message me so we can get this worked out.
I've found your latest email but unfortunately it does contain enough identifying account information.
Please try to include possible usernames, character names found on the account etc as this will help the support team in tracking down your account.
Cheers
Hey! Replied to my first email sent with more information. Hope this can help recover my character!
Re: Recovering account
Posted: Wed Jan 10, 2018 10:10 pm
by Ghast
Hello?
Re: Recovering account
Posted: Wed Jan 10, 2018 10:28 pm
by Muldar
Hello?
As the team are currently working through the winter backlog there may be a slight delay in responses.
The team aim to reply to all emails by the end of Friday each week.
Thank you for your patience.