Celtic Heroes

Hello OTM admins I accidentally mail important items to the wrong account. I was trying to mail items to my alt called twin blade but I didn’t read who it was actually going to. My account name is diiaamond level 65 mage on Rhiannon. My alt is a level 6 rogue

If I need to include items I can

Please submit an in-game ticket with the details of the case and the support team will assist.

As we are working through the winter backlog there may be a slight delay.

When sending a mail please ensure you have the correct character name prior to sending.

Thanks

Well support can’t get back the items when they are sent. Couldn’t they restore them as if I dropped the items?