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Can't log in to my account

Posted: Sun Mar 11, 2018 3:13 pm
by Merked22
I've been trying for for 3 hours now. I click log in and nothing happens and takes me back to the main screen. Just a repeat of it with no message of the problem or anything. Could anyone help me?

Re: Can't log in to my account

Posted: Sun Mar 11, 2018 3:50 pm
by Maximumride
You aren’t the only one I’m having issues too I’m lostspace on crom world I can’t log in to any account or guest account

Re: Can't log in to my account

Posted: Sun Mar 11, 2018 3:54 pm
by Eragon123
It's a server issue, the OTM team is working on fixing it. It looks like it was caused by daylight savings time in the US, where the login servers are hosted.

Re: Can't log in to my account

Posted: Sun Mar 11, 2018 4:20 pm
by Angeltatu
[quote]Me too....I've been trying and trying and nothing...I've even deleted the game three times and still can't get in...I'm truly going thru withdrawal....I've read the previous posts and agree that maybe it's cuz of the time change but this didn't happen last year...or did it, I don't remember...hope OTM
fix soon

Re: Can't log in to my account

Posted: Sun Mar 11, 2018 4:29 pm
by Maximumride
It's a server issue, the OTM team is working on fixing it. It looks like it was caused by daylight savings time in the US, where the login servers are hosted.
That would make sense I just can’t figure out why when I deleted the app and redownloaded it I needed to verify my payment on iOS I did then it charged 10.71 lol doesn’t matter I just wanna play again

Re: Can't log in to my account

Posted: Sun Mar 11, 2018 5:16 pm
by Merked22
Same I deleted my game and reinstalled it to hope it would work and still nothing. Any idea on when it should be fixed?

Re: Can't log in to my account

Posted: Sun Mar 11, 2018 5:50 pm
by Maximumride
NO clue so far still down idk how wide spread it is though