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Old account of mine.

Posted: Sat Mar 24, 2018 3:11 am
by TragicReborn
Hey everyone im new to forums but i needed help. Was a while ago that i registered my email to a account but the email was misspelled and now idk how i can get my new email to it. It was a while ago and im not 100% sure i remember the old email..anyway i can get this fixed to where i can get my new email on my account again?

Re: Old account of mine.

Posted: Mon Mar 26, 2018 1:09 pm
by Muldar
Hey Reborn,

For email retrieval you will have to contact [email protected].
If you can provide them with the answers to these questions it will help speed up the process:

- Username for account -
- Registered email -
- When account created/last played -
- Character(s) name(s) on the account - include deleted ones if you can remember them -
- Character levels on the account -
- Clans that characters are members of -
- Servers the characters are on -
- Premium purchases made -
- Any plat purchases made on the account and amount -
- Some items that characters will have or have equipped -

Thanks

Re: Old account of mine.

Posted: Tue Mar 27, 2018 3:50 am
by TragicReborn
I sent the email with everything i could remember!! Thanks Muldar!

Re: Old account of mine.

Posted: Mon Apr 02, 2018 9:36 pm
by Badsky8
It's not verry good to mail the otm I'm mail them since 1 week I explain everything and I still don't got my account back