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Unbanned account issue

Posted: Mon Apr 23, 2018 1:47 pm
by ilQ8y
There was been a issue that after u appeal for ur account and u get unbanned that if u try to email reset ur password it still thinks ur Account is disabled thus not allowing u to reset password using email so how can one log his account after being unbanned and doesnt remember password?

Re: Unbanned account issue

Posted: Mon Apr 23, 2018 1:53 pm
by Muldar
I've raised this issue with the Programming Team for further investigation.

For the mean time can you either contact [email protected] or further your Appeal email chain and request a manual reset.

Thanks

Re: Unbanned account issue

Posted: Mon Apr 23, 2018 1:55 pm
by ilQ8y
Well muldar i also have another concern i would like to talk to u invite private on like email or Anywhere do u have a way i can contact u thats not on forums ? like a email for example or Line? maybe Band or kik?

Re: Unbanned account issue

Posted: Mon Apr 23, 2018 1:56 pm
by ilQ8y
What is a manual reset?

Re: Unbanned account issue

Posted: Mon Apr 23, 2018 2:23 pm
by Muldar
Well muldar i also have another concern i would like to talk to u invite private on like email or Anywhere do u have a way i can contact u thats not on forums ? like a email for example or Line? maybe Band or kik?
[email protected]
What is a manual reset?
Not reset by the automatic system, manually updated by the support team.