Celtic Heroes

So yesterday I made a rookie mistake.. I send a ticket to Appeals but I kinda said wrong level of the character since account been not used since 2013 due to banning. Since I didn’t provide much info I am pretty sure I’ll a generic Support answer about Characters, Items, Creation Dates, Platinum purchases.. should I go ahead and just resend a new ticket with that info so it kinda speeds it up

So yesterday I made a rookie mistake.. I send a ticket to Appeals but I kinda said wrong level of the character since account been not used since 2013 due to banning. Since I didn’t provide much info I am pretty sure I’ll a generic Support answer about Characters, Items, Creation Dates, Platinum purchases.. should I go ahead and just resend a new ticket with that info so it kinda speeds it up

They will probably reply with the usual "sending multiple tickets only slows down the process further"

Appeals have been cleared out...