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Password Reset
Posted: Sat Aug 11, 2018 8:33 pm
by Owenry_Magruder
Hi, I tried the forgotten password form on the app and I didn't get an email from it, so I emailed support about 3 days ago and no response yet. How do I know if they got my email/when they will respond?
Re: Password Reset
Posted: Sat Aug 11, 2018 11:09 pm
by Regenleif
VR Support doesn't work on weekends (so it's been in the queue for ~ 1.5 days), and there are only 1-2 support personal. I would expect a response by Friday.
Re: Password Reset
Posted: Tue Aug 14, 2018 1:33 am
by Tadaaah
We're a bit behind. Working on getting everything caught up. Yesterday was a Thai holiday, so today is Monday.