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Question about appeals

Posted: Wed Oct 24, 2018 10:09 pm
by nubs
What’s the wait time to hear back from them? Been waiting a few weeks so I’m curious to know how much longer I’m going to have to wait until I hear back from appeals. I haven’t spammed them any. And I’m not asking for y’all to look into my case. I’m just wondering about wait time. I don’t want it to take longer than it already has...

Re: Question about appeals

Posted: Thu Oct 25, 2018 12:10 am
by Hison
From what I know is that usually respond within the two weeks from the time you send the email. While it all depends on the amount of people that also sending the email to appeals. But from what I heard it’s done by first come first serve. Soo they probably close to answer yours.

I would also suggest checking spam because I found a ticket from support in there few days ago.. even tho I have email them before.

Re: Question about appeals

Posted: Thu Oct 25, 2018 12:29 am
by nubs
From what I know is that usually respond within the two weeks from the time you send the email. While it all depends on the amount of people that also sending the email to appeals. But from what I heard it’s done by first come first serve. Soo they probably close to answer yours.

I would also suggest checking spam because I found a ticket from support in there few days ago.. even tho I have email them before.
Ok thank you!

Re: Question about appeals

Posted: Thu Oct 25, 2018 3:18 am
by Difinitus
Check your Spam Folder first, but if you don't see anything from the Appeals team then PM me with your email and character name.

Re: Question about appeals

Posted: Thu Oct 25, 2018 3:40 am
by nubs
pm sent your way definitus