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Character Restoration : Cannot register email

Posted: Sun Nov 25, 2018 2:48 pm
by IIIPgr
I can’t register my email since it keeps saying password incorrect for some odd reason. I’ve come to resort trying to contact any devs of a sort here so I can get my character back. I’ve lost 2 characters but I only need one to stay with me, so if anyone can help, that would be greatly appreciated.

Re: Character Restoration : Cannot register email

Posted: Sun Nov 25, 2018 2:51 pm
by Dark Kitty
[moved to ask for help]

For account retrieval you will have to contact [email protected].

If you can provide them with the answers to these questions it will help speed up the process:

- Username for account -
- When account created/last played -
- Character(s) name(s) on the account - include deleted ones if you can remember them -
- Character levels on the account -
- Clans that characters are members of -
- Servers the characters are on -
- Premium purchases made -
- Any plat purchases made on the account and amount -
- Some items that characters will have or have equipped -

You will also have to contact support if you're not able to bind an email to your account ingame.

Re: Character Restoration : Cannot register email

Posted: Sun Nov 25, 2018 3:50 pm
by IIIPgr
Alright will do, thanks for the help.