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Re-activate account.help please

Posted: Sat Jan 26, 2019 2:17 pm
by Sanda
I m ssnada and cause to my inactivty in the gane my account has been desactivated, if its posdiboe someone can reactivate my account please.
Thanjs

Re: Re-activate account.help please

Posted: Sat Jan 26, 2019 2:21 pm
by Dark Kitty
[moved to ask for help]
Accounts don’t get deactivated from inactivity. Is it conflicted instead?

Re: Re-activate account.help please

Posted: Sat Jan 26, 2019 2:53 pm
by Sanda
Dark kitty i dont know what conflicted means, when u try to enter in my account it puts username or pasword incorred, if i try to change my pasword i cant, it puts username or male adress incorrect

Re: Re-activate account.help please

Posted: Sat Jan 26, 2019 3:17 pm
by Dark Kitty
For account retrieval you will have to contact [email protected].

If you can provide them with the answers to these questions it will help speed up the process:

- Username for account -
- Registered email -
- When account created/last played -
- Character(s) name(s) on the account - include deleted ones if you can remember them -
- Character levels on the account -
- Clans that characters are members of -
- Servers the characters are on -
- Premium purchases made -
- Any plat purchases made on the account and amount -
- Some items that characters will have or have equipped -

Re: Re-activate account.help please

Posted: Sat Jan 26, 2019 3:32 pm
by Sanda
Thx