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Account name conflicted, change required
Posted: Fri Feb 08, 2019 9:31 pm
by Kingofnature
I came to ask for help on the forum page, i guess its a faster way of communication than email. Anyways, I had a problem with an old account of mine, I had a level 8x mage called Piccolo on the world Mabon. Support returned to me on email and told me my username changed to "USERNAME"ios or "USERNAME"and. I am an iOS player and tried both usernames, neither worked... so im really trying to get my acc back. Your help would be really appreciated.
Re: Account name conflicted, change required
Posted: Fri Feb 08, 2019 10:01 pm
by Dark Kitty
USERNAME meant your old username, not the actual word username.
Re: Account name conflicted, change required
Posted: Fri Feb 08, 2019 10:22 pm
by Kingofnature
I know. I did not want to put my actual username in the forums that's why i put "USERNAME"
Re: Account name conflicted, change required
Posted: Sat Feb 09, 2019 7:56 pm
by Mind
Support should be able to deconflict your username, have you tired emailing the support email?
(I think it's
[email protected] but I'm sure someone will step in and correct me if that's not right or if there's a better option)
(edit: also allow time to respond; it's the weekend after all lol)
Re: Account name conflicted, change required
Posted: Fri Feb 15, 2019 9:46 pm
by karakken
Hello!
I am also have this exact same issue and its rather frustrating. I have not played the game on my Mage in a few years and recently got back to playing on a new character but would LOVE to have my Main account back. Ive tried the "username"ios and "username"android, but both do not seem to work. I also have emailed support but have not had any luck with responses...
thank you in advanced.